Post Reply
Booboo
Posts: 109
Joined: Mon Jan 07, 2008 11:21 am

Email hook

Post by Booboo » Thu May 15, 2008 11:34 am

Q1) Can I use my Gmail account with the Email channel hook?

Q2) If I were to use my work Outlook email account, does the channel hook place the items in my outbox?
Booboo

User avatar
support
Site Admin
Posts: 3029
Joined: Fri Feb 07, 2003 12:48 pm
Location: Melbourne, Australia
Contact:

Re: Email hook

Post by support » Thu May 15, 2008 12:35 pm

The <i>SendEmail</i> channel hook needs to be told where to find an SMTP server. This is a server that knows how to send emails to another computer.

Booboo wrote:Q1) Can I use my Gmail account with the Email channel hook?


Gmail apparently lets you use their SMTP servers: http://lifehacker.com/software/email-ap ... 111166.php

Booboo wrote:Q2) If I were to use my work Outlook email account, does the channel hook place the items in my outbox?

You would need to configure the hook to use your corporate SMTP server i.e. MS Exchange. Awasu would talk directly to it, bypassing Outlook running on your desktop, so I would imagine that emails sent would not appear in your Outbox. Having said that, if the emails are being sent using your email address, Outlook might see them in the Exchange server being sent from your address and make them appear in your Outbox, even thought they hadn't actually been sent from Outlook. Give it a go... :-)

Booboo
Posts: 109
Joined: Mon Jan 07, 2008 11:21 am

Post by Booboo » Sat May 17, 2008 12:03 pm

I have tried using my gmail account. What does rc=1 mean?


17may08 18:38:33 | A channel hook error has occured:
17may08 18:38:33 | Couldn't send the email: rc=1
17may08 18:39:33 | A channel hook error has occured:
17may08 18:39:33 | Couldn't send the email: rc=1
17may08 18:40:33 | A channel hook error has occured:
17may08 18:40:33 | Couldn't send the email: rc=1
17may08 20:45:14 | A channel hook error has occured:
17may08 20:45:14 | Couldn't send the email: rc=1
17may08 21:15:54 | A channel hook error has occured:
17may08 21:15:54 | Couldn't send the email: rc=1
Booboo

User avatar
support
Site Admin
Posts: 3029
Joined: Fri Feb 07, 2003 12:48 pm
Location: Melbourne, Australia
Contact:

Post by support » Sat May 17, 2008 12:31 pm

Booboo wrote:What does rc=1 mean?

It's a generic failure code. Open the channel's Properties dialog and open the <tt>SendEmail</tt> hook. In the <i>Logs</i> page, tick the <i>Enable logging</i> box and the next time the hook runs, it will log some extra stuff that should help track down the problem.

Post Reply

Return to “Awasu - General Discussion”