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Workpad not launching

Posted: Wed Feb 25, 2009 2:27 pm
by MEK
Hi - Running Awasu/2.4Pro Trial. I can not launch a workpad - i have tried to launch the default workpad but nothing happens - I have tried to launch using different approaches. I have shut down and restarted the computer but that did not clear up the problem. I have been able to do this successfully in the past so not sure what happened.

Thanks in advance for your help.

Marie

Re: Workpad not launching

Posted: Thu Feb 26, 2009 12:07 am
by support
What's probably happening is that the workpad window is opening but it's really tiny or off-screen somewhere. The easiest way to fix this is to run <tt>ADMIN.EXE</tt> (in the Awasu installation directory) and reset the UI (Users page, Reset button, Reset user interface (you only need to reset the toolbars and docking windows)).

Posted: Fri Mar 06, 2009 8:26 pm
by MEK
Thanks - but when I try, an error message is generated stating "An error has occured. MEK has no UI to reset.[/list]

Posted: Fri Mar 06, 2009 9:26 pm
by support
MEK wrote:Thanks - but when I try, an error message is generated stating "An error has occured. MEK has no UI to reset.
Hmm....

I think the only way you can get this is if you're running Awasu in portable mode...?

You can do a manual reset by firing up RegEdit and deleting the key HKEY_CURRENT_USER\Software\Awasu.