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Old feed items comin back

Posted: Wed Apr 23, 2008 7:25 am
by marie
I've set up a feed for new business leads from, I've got Awasu Professional Edition and the fastest update, every 5 minutes.

It's been working fine until yesterday, when old leads started to come in, leads that were already sold out. I don't know how this can happen, have you any idea? Is the feed slow or is it a problem with Compariter's website? What can I do to avoid this?

Re: Old feed items comin back

Posted: Wed Apr 23, 2008 7:27 am
by support
There are several reasons why this can happen but without looking at the feed, it's hard to say. What's the feed URL and can you give an example of some items that have recently come back.

Re: Old feed items comin back

Posted: Thu Apr 24, 2008 1:02 pm
by support
Thanks for emailing the info through.

The feed only contains a handful of items and it doesn't include the one you mentioned (it's already become too old and has been discarded) so it's impossible to determine what happened.

Awasu shows feed items in reverse order of when they were received i.e. the newest ones first. However, if an item that has already been received is modified, it will move back up to the top, which is what I think has happened.

If you want to check if this is in fact the case, you can right-click on the item (in the item pane) and choose <i>Show revisions</i>. Just be aware that in 2.3.2, Awasu no longer keeps old revisions of items so if you want to do this and you are running 2.3.2 or later, you will need to explicitly turn it on (<i>Track revised items</i> in the Advanced page of the channel's Properties dialog).

Alternately, it could just simply have been a glitch on their server... :-)