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Background Job Error

Posted: Fri Aug 20, 2021 2:55 pm
by Archon
I keep getting an error message down in the right-hand corner of the screen saying "Background Job Order -- Error 1:File IO Open Error" What in the world does this mean? and how do I fix it? Archon

Re: Background Job Error

Posted: Fri Aug 20, 2021 10:51 pm
by support
This is probably a corruption in the search index. Unfortunately, it happens sometimes, usually because Awasu or Windows crashed.

Open the About box (from the Help menu), go to the System tab, click on the "Local data" button - an Explorer window should open. Close Awasu, then delete the Index sub-directory. Then restart Awasu.

If you don't use the search feature, you can disable it (Program Options, Advanced tab), and this will make Awasu run much faster.

Re: Background Job Error

Posted: Wed Jan 05, 2022 4:27 pm
by ambrelangelidou
I had the same problem and I turned off the search feature as instructed and it works again. Thank you