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Posted: Tue Apr 20, 2010 11:35 am
by rsr
Do you know what an error code rc=11 means?. Error message came up while running Awasu Professional Edition 2.4.2 on Windows 7.

Sorry don't have the entire error message or error log at this time, but can provide if needed.

Re: rc=11

Posted: Tue Apr 20, 2010 11:58 am
by support
rsr wrote:Do you know what an error code rc=11 means?.

I think you probably got a <i>rc=1</i>.

This means a problem in the search index - run <tt>admin.exe</tt> and rebuild it (can take a while).

Posted: Thu May 06, 2010 9:30 pm
by rsr
Tried your suggestion about running the admin.exe application, but still got the following error message:

An errror has occured.

database disk image is malformed(rc=11)

Any ideas?

Posted: Fri May 07, 2010 12:23 am
by support
rsr wrote:database disk image is malformed(rc=11)

Ah, this really is a "rc=11" error :roll: It's not supposed to happen and the "rc=1" is much more common.

This means that your archive database has been corrupted. Exit Awasu, delete your <tt>archive.db</tt> file (you'll lose your archived content) and Awasu will create a new one when it restarts.